OUR STORES

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Calle blai 43 08004
Barcelona
Spain

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes, you will receive the exact product shown in the picture. We make sure all images accurately represent the actual product. However, slight variations in color or finish may occur due to screen resolution or lighting. Rest assured, quality and authenticity are always guaranteed with every order.

Where can I view my sales receipt?

You can view and download your sales receipt directly from your account on olahtelecom.com. Simply log in, go to the “My Orders” section, and select the order you want. A detailed receipt will be available for viewing or printing. You’ll also receive a copy via email.

How can I return an item?

To return an item, log in to your account on olahtelecom.com and visit the “My Orders” section. Select the order, choose the item you wish to return, and follow the guided steps. Our support team will assist with pickup or instructions. Ensure items are unused and in original packaging.

Will you restock items indicated as “out of stock?”

Yes, items marked as “out of stock” on olahtelecom.com are often restocked based on demand and availability. We recommend checking back regularly or subscribing to restock notifications on the product page. You can also contact our support team for updates on specific items you’re interested in purchasing.

INFORMATION ABOUT US

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